TavaSIS guides tourism businesses through every step of GSTC certification — with AI-powered compliance assistance, structured workflows, and your consultant's expert guidance in one place.
Already have an account? Sign in here →
The Challenge
451
sub-criteria in a single standard
up to 451 per standard — every sub-criterion pre-loaded verbatim from GSTC documents
5
GSTC standards supported
Destination, Hotel, Tour Operator, Attraction, and MICE — plus CB-aligned checklists
3
audit stages
pre-assessment, desk assessment, and onsite audit before certification
AI
guidance at every step
AI-powered compliance briefs, evidence extraction, and narrative generation per sub-criterion
Process
The entire certification journey — from initial self-assessment to CB sign-off — managed in a single, structured workflow.
01
Your team self-assesses against all GSTC sub-criteria with AI guidance at every step. Your consultant observes and advises. Gaps are identified before formal assessment begins.
02
Your consultant formally validates each sub-criterion. Evidence is reviewed and documented. Any revision requests are handled within the platform — no email chains.
03
CB conducts the audit via their dedicated portal. CB users access the checklist directly, review evidence, and interact with the certification workflow.
04
Dual sign-off completed. All sub-criteria locked. Certification report generated with full audit trail. Your GSTC certification journey is complete.
Dual sign-off at every stage transition
Both your consulting firm and your team must sign off before the project advances — ensuring alignment, accountability, and a clear audit trail throughout the certification process.
Who It's For
Each role has a dedicated interface — no information overload, no access to what doesn't concern them.
Your team works through the certification checklist at your own pace — guided by AI at every sub-criterion and supported by your consultant. Upload evidence, track progress, and submit for review. Managers oversee the full project; operational staff handle day-to-day assessment work.
Manage your full client portfolio from a single dashboard. Review client submissions, request revisions, validate sub-criteria, and guide clients to certification — with AI assistance to draft revision and validation notes. Full visibility across all active projects.
Full firm-level oversight. Manage consultants, assign projects, track progress across your entire practice, and control stage transitions. Generate reports and oversee dual sign-off.
Certification Body auditors access a dedicated portal during the Onsite Audit stage. Review the full checklist, view uploaded evidence, and interact directly with the certification workflow.
Standards
Every sub-criterion loaded verbatim from GSTC documents. No manual setup required.
GSTC-D
Destination
89 sub-criteria · v2.0
GSTC-H
Hotel
151 sub-criteria · v2.0
GSTC-AT
Attraction
151 sub-criteria · v2.0
GSTC-TO
Tour Operator
147 sub-criteria · v2.0
GSTC-M
MICE
451 sub-criteria · Venue, Organiser & Exhibitor
GSTC-D-CB
Destination (CB)
91 sub-criteria · CB-aligned checklist
GSTC-AT-CB
Attraction (CB)
225 sub-criteria · CB-aligned checklist
MICE standard covers three entity types: Venue, Event Organiser, and Event Exhibitor — 451 sub-criteria in total. CB-aligned checklists (GSTC-D-CB and GSTC-AT-CB) use the Certification Body's version of sub-criteria within the same GSTC framework, structured for direct CB submission.
Features
At every sub-criterion, the AI explains what compliance requires, shows acceptable evidence types, extracts relevant facts from your documents, and generates a compliance narrative — reducing the guesswork for your team.
Upload documents, photos, and files per sub-criterion with version control. Evidence is reviewed by your consultant and travels through all audit stages securely.
Your consultant reviews submissions, requests revisions with specific guidance, and validates each sub-criterion. All within the platform — no email chains, no lost feedback.
Stage Sign-off Reports auto-generated on dual sign-off. Application Reports for CB-aligned projects. Checklist Trial Reports for on-demand snapshots at any stage.
Every action — submission, validation, revision request, sign-off — generates timestamped notifications to the relevant parties. Nothing falls through the cracks.
Managing multiple certification projects? Log in once and switch between projects seamlessly — each with its own checklist, team, and progress tracking.
Every note, revision, and validation is timestamped and attributed by role. The complete conversation history between your team and your consultant is preserved — and exportable.
Both your team and your consultant must sign off at each stage transition — ensuring alignment and accountability before the project advances.
A dedicated portal for Certification Body auditors during the Onsite Audit stage. CB users access the checklist, review evidence, and interact directly with the workflow.
For Tourism Businesses
TavaSIS is the platform your consultant uses to guide you through certification. If your consultant is already on TavaSIS, they will send you an invitation. If you're looking for a GSTC consultant, contact us and we'll connect you.
Get in touchFor GSTC Consultants
Structured workflows, AI-assisted reviews, evidence management, and full audit trails — for every client, every standard, every stage. Request a live demonstration tailored to your practice.
Request a Demo